Frequently Asked Questions
What Types & Colors of Light Products Do You Carry?
• Mini Lights, C9 Lights, Icicle Lights, Garland, Wreaths, Bows, Christmas Trees Spotlights, Ground Stake Lights, etc.
(Items are available in Warm-White, Multi-Color, Red, & Green.
See Our Product Catalog
Is Removal Included?
We provide a Comprehensive Service, from Designing and Installing your display to Maintaining and Removing them.
Standard Removals Are: Jan 2nd - Jan 15h)
We Also Offer Expidited Removals and Extended Removals For Additional Cost.
Standard Removals Are: Jan 2nd - Jan 15h)
We Also Offer Expidited Removals and Extended Removals For Additional Cost.
Do You Offer Discounts?
Get a $100 Gift Card when you refer Friends or Family Members to us and they Complete an Installation.
We offer an Early Bird Discount for those who want to book anytime In September and October!
Refer A Friend!
We offer an Early Bird Discount for those who want to book anytime In September and October!
Do You Use Nails, Etc?
Our Lights attach to Rooflines easily and Securely with our Durable Plastic Clips.
We Do Not Use Any Nails! Your Property stays Prestine.
Occasionally, we will use 1/4'' Staples for trees if we feel its needed, but we always notify before using any staples and get approval.
We Do Not Use Any Nails! Your Property stays Prestine.
Occasionally, we will use 1/4'' Staples for trees if we feel its needed, but we always notify before using any staples and get approval.
Will You Fix Issues With My Decorations?
If anything goes wrong, our Dedicated Maintenance Team is here for you.
Click the button below to Request Maintenance, and we'll get our team to sort out Any Issues within 48 hours or sooner.
Schedule Maintenance
Click the button below to Request Maintenance, and we'll get our team to sort out Any Issues within 48 hours or sooner.
Do I Need To Be Present For Installs/Removals?
Generally, you Don't Need to be Present for the Install or Removal.
We know your Time is Valuable and just ask that you give us Access to the Property upon Arrival. (Gate Code Access, Remote Access, etc)
We Capture Photos and Video of the Install & Share with You.
We know your Time is Valuable and just ask that you give us Access to the Property upon Arrival. (Gate Code Access, Remote Access, etc)
We Capture Photos and Video of the Install & Share with You.
I Need To Reschedule/Cancel My Appointment
To reschedule, please notify us AT LEAST 3 days before your appointment to avoid forfeiting your deposit as our schedule is very tight during the holidays.
For cancellations, please give us AT LEAST 5 days notice to avoid forfeiture. We will provide all necessary information when you contact us.
Reschedule Appt.
For cancellations, please give us AT LEAST 5 days notice to avoid forfeiture. We will provide all necessary information when you contact us.
What Are You Hours Of Operation?
Our Office Hours Are:
Monday - Sunday 24 Hrs!
We are closed on Thanksgiving Day, Christmas Day, & New Years Eve/Day. But available for emergencies if needed.
Monday - Sunday 24 Hrs!
We are closed on Thanksgiving Day, Christmas Day, & New Years Eve/Day. But available for emergencies if needed.
Who Do Tips Go To?
100% of Tips go Directly to our Wonderful and Hard-Working Installers!
Tips are Greatly Appreciated, especially during the long Holiday Season!
Tips are Greatly Appreciated, especially during the long Holiday Season!
Who Will Be Coming To Install?
Our Team is what Makes Lights Up The Company To Work With!
We are Friendly, Sociable, Respectful, Mindful, Safe, and have worked with High-Ranking Clientele and Businesses For Over 20 Years.
Learn More
We are Friendly, Sociable, Respectful, Mindful, Safe, and have worked with High-Ranking Clientele and Businesses For Over 20 Years.
What Separates This Company From The Others?
Many Other Companies Are Very Eager & Available To Collect Money & Install. But When It's Time For Maintenance, Removal, or Even Just A Phone Call Back; They Seem To Be Busy Or Even Out Of Business.
Trust The Professionals With The Solid Track Record. Don't Risk Having Others Get Hurt Witout Insurance On Your Property or Business.
Trust The Professionals With The Solid Track Record. Don't Risk Having Others Get Hurt Witout Insurance On Your Property or Business.
Did We Miss Anything?
Feel Free to Text, Email, or Call Us If You Need Anything Else.
We're Here To Make Life Easier For You!
We're Here To Make Life Easier For You!